Process for Unlocking a SIM Lock If you lot, for instance, wish to apply your DOCOMO mobile telephone with some other carrier’s SIM card inserted while overseas or in Japan, the procedure to unlock the SIM lock of your DOCOMO mobile telephone or other device needs to be performed. For details on conditions of provision in the case of ahamo billing plan, please refer to ahamo website in Japanese only. SIM locks can be removed online for free if the service conditions are met. For docomo Characteristic Telephone i-mode, docomo Raku-Raku Phone, docomo Kids&Juniors except for Smartphone for Inferior, Kids’ Keitai F-03J and Kids’ Keitai SH-03M and information communications product data cards, Wi-Fi routers models released betwixt Apr 2011 and April 2015, procedures must be carried out at docomo Shops. Credence Conditions The following is the guide to acceptance weather condition for unlocking a SIM lock. Open up all Open all For a DOCOMO mobile telephone for which in that location is the history of the subscriber purchasing it Open Various locks such equally network use restrictions and Omakase Lock are non set The process to unlock the SIM tin be performed immediately. Model for which 100 days have elapsed since purchase engagement When a SIM lock has been unlocked*1 for the corresponding line in the by and 100 days have elapsed since the application was accepted When the corresponding model was paid for in full or purchased in installments and all installment payments are paid. If credit carte du jour*2 is selected every bit the payment method for DOCOMO mobile phone charges for the respective line including the canceled line or the representative line of a single billing group Applies to a request to unlock a SIM lock accepted during the line subscription period. For mobile phones purchased at second-hand shops*3 or obtained from another person, such equally an acquaintance or friend Open up Various locks such as network use restrictions and Omakase Lock are non set up 100 days have not passed since the mean solar day the mobile phone was purchased with an installment plan at a DOCOMO retailer This includes cases where the DOCOMO line subscriber unlocks the SIM. Notes For notes on unlocking a SIM lock when, for example, the SIM lock has been unlocked or when your mobile phone or other device volition exist used with another carrier’s SIM carte, etc.*four inserted, run across Notes. “SIM bill of fare, etc.” refers to a SIM carte du jour and SIM information Models Compatible with SIM Lock Unlocking Information on the models compatible with SIM lock unlocking. Models Uniform with SIM Lock Unlocking that were Released in or after May 2015 in Japanese simply Models Uniform with SIM Lock Unlocking that were Released between April 2011 and April 2015 in Japanese only Items Required The mobile phone on which to perform the SIM unlocking procedure*5 *6 *7 DOCOMO will verify that you are the subscriber by confirming your name, date of birth, etc. If applications are for lines in the proper noun of a visitor or organization, documents verifying identity of the person who applies may be required. Furthermore, if the identification of the person who applies is National Wellness Insurance Carte, a utility receipt, credit card, student ID, Certificate of Residence Juminhyo, or Certificate of Registered Matters on Alien Registration does not have to exist included. With regards to a mobile phone or other device with Omakase Lock or Mobile Phone Protection Lock set, an application volition be able to exist accepted after the respective lock has been unlocked. With regards to a mobile phone or other device with water damage or other all-encompassing impairment, an application will exist able to be accustomed after repairs take been carried out. If You Forget Your Pin or Countersign DOCOMO may ask you for your PIN and password when yous perform the required procedure at a shop. If you accept forgotten your PIN or password, come across the procedures for confirming, resetting, and reissuing of a Pin and password on the If Y’all Forget Your Pivot or Countersign page. SIM Lock Unlocking Handling Fee The SIM lock unlocking handling fee differs depending on the application method. For models released between April 2011 and April 2015, SIM unlocking can merely be performed at docomo Shops, and a SIM unlocking fee of ¥3,300 incl. tax will be charged regardless of the model. Open all Open all SIM lock unlocking handling fee for DOCOMO subscribers Open incl. tax DOCOMO subscriber Device types Awarding method PC/SmartphoneMy docomo Phone docomo Shops docomo Smartphone, docomo Tablet, docomo Feature Phone sp-mode, docomo Raku-Raku PHONE sp-style, docomo Raku-Raku SMART PHONE, Smartphone for Inferior, Kids’ Keitai F-03J, Kids’ Keitai SH-03M Free ¥iii,300 ¥3,300*8 iPhone, iPad Free ¥3,300 ¥3,300*eight docomo Feature Telephone i-mode, docomo Raku-Raku PHONE i-mode, docomo Kids&Juninors except for Smartphone for Junior, Kids’ Keitai F-03J, Kids’ Keitai SH-03M — — Gratuitous Information communications products data cards, Wi-Fi routers — — Gratis If 1 of the following conditions is met, no handling fee will be incurred for unlocking the SIM of a new mobile phone at the time of purchase. The mobile phone will exist given to y’all with the SIM unlocked, so it is not necessary to utilise for the unlocking process. When the corresponding model was paid for in full. If credit card*2 is selected as the payment method for DOCOMO mobile phone charges for the corresponding line or the representative line of a unmarried billing group. SIM lock unlocking handling fee for person who has cancelled DOCOMO subscription Open up incl. tax Person who has cancelled DOCOMO subscription Device types Awarding method PC/SmartphoneMy docomo Phone docomo Shops docomo Smartphone, docomo Tablet, docomo Feature Telephone sp-mode, docomo Raku-Raku PHONE sp-fashion, docomo Raku-Raku SMART PHONE, Smartphone for Junior, Kids’ Keitai F-03J, Kids’ Keitai SH-03M Free — ¥3,300 iPhone, iPad Free — ¥3,300 docomo Feature Phone i-mode, docomo Raku-Raku PHONE i-fashion, docomo Kids&Juninors except for Smartphone for Junior, Kids’ Keitai F-03J, Kids’ Keitai SH-03M — — Free Data communications products data cards, Wi-Fi routers — — Costless How to Use Yous tin apply by PC, smartphone, docomo Feature Phone sp-mode, phone, or at a docomo Shop/d garden. [When applying by phone] An awarding past telephone is only accepted for a DOCOMO mobile telephone for which at that place is the history of the subscriber purchasing it. For docomo Feature Phone i-mode, docomo Raku-Raku Telephone, docomo Kids&Juniors except for Smartphone for Junior, Kids’ Keitai F-03J and Kids’ Keitai SH-03M and data communications production data cards, Wi-Fi routers models released betwixt April 2011 and Apr 2015, procedures must be carried out at docomo Store/d gardens. Unavailable from 10thirty every Tuesday to seven00 the following morning due to system maintenance. Notes Please be sure to read following notes before unlocking a SIM lock. Please notation in accelerate that a SIM lock cannot be locked once again once information technology has been unlocked. Open up all Open all About data stored on a mobile phone Open The data stored on your mobile phone regardless of whether the data was created past you, and including, for case, information that was downloaded from an external source may be altered or lost when you lot unlock the SIM lock. DOCOMO bears no responsibility whatsoever for the alteration or loss of information on your mobile phone due to unlocking the SIM lock then it is your sole responsibility to take measures such every bit backing up the data. With regards to any registered data that remains for functions provided by your mobile phone “Osaifu-Keitai” function, etc., you are requested to manage the data yourself to prevent unauthorized use by a 3rd party. About functioning checks and performance guarantee when using another carrier’s SIM card Open With regards to using a mobile phone with another carrier’due south SIM card, etc.*ten inserted, DOCOMO does not, in principle, carry out operation checks on DOCOMO mobile phones and other devices*11 *12 and so does not whatever guarantee functioning. There may be restrictions on the services, functions, downloaded applications, etc. that can be n using a mobile telephone with another carrier’s SIM bill of fare inserted. Furthermore, the SIM cards of other carriers providing manual methods that differ from those provided by DOCOMO cannot be used for voice calls and other communications services. They can also non be used for emergency calls. “SIM card, etc.” refers to a SIM card and SIM information. Including a data card, mobile Wi-Fi router, etc. Nigh usage charges Open When you lot utilise your mobile telephone or other device with another carrier’s SIM menu inserted, charges adamant by the carrier providing the telecommunications services used with respective SIM card will apply. For details on the usage charges of the telecommunications services provided past the another carrier, contact that carrier. About mobile phone repairs Open up Requests for repairs of a DOCOMO mobile phone or other device will exist accepted at a service counter even if the SIM lock has been unlocked. However, depending on the malfunction, yous may be requested to contact the carrier providing the telecommunications services of the SIM carte du jour you inserted. Please note that y’all will exist unable to borrow a replacement handset while repairs are existence carried out if you do not accept a DOCOMO line subscription. Furthermore, please note that the SIM lock of any replacement handset available for borrowing will not be unlocked fifty-fifty if you take a DOCOMO line subscription. About handling of personal information Open DOCOMO shall utilize whatsoever personal information obtained when an application is fabricated to unlock a DOCOMO SIM lock for the purposes of checks at the time of acceptance for unlocking the SIM lock, management of the mobile phone with the unlocked SIM lock, and dealing with any comments, requests, inquiries, etc. that are received, and shall handle the personal information in strict compliance with “NTT DOCOMO Privacy Policy” determined separately. Disputes and other issues with 3rd parties Open DOCOMO bears no responsibility whatsoever in the event of any inquiries received from or disputes or other issues with third parties as a result of unlocking the SIM lock of your mobile phone or other device or inserting and using another carrier’s SIM bill of fare in your mobile phone or other device with an unlocked SIM lock, and it is your sole responsibleness to resolve whatsoever such dispute or other issue. DOCOMO only accepts credit cards that are designated by DOCOMO and are issued under the name of the subscriber. Apple, the Apple tree Logo, AirPlay, AirPods, Apple Music, Apple Pay, Apple Pencil, Apple tree Television receiver, Apple Watch, Face ID, FaceTime, iBooks, iPad, iPhone, iTunes, Lightning, Magic Keyboard, MagSafe, Siri, Touch ID, TrueDepth, True Tone are trademarks of Apple Inc., registered in the and other countries. The iPhone trademark is used under license from AiPhone Co., Ltd. App Shop, Apple Arcade, AppleCare, iCloud are service marks of Apple tree Inc., registered in the and other countries. TM and © 2022 Apple Inc. All rights reserved. In lodge to view PDF files, yous must have the Adobe Reader plug-in offered free of accuse from Adobe Systems, Inc. When viewing the PDF files with Adobe Acrobat, apply version 10 or later.

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